Privacy Policy

Last Updated: March 16, 2026

1. Introduction

Welcome to CodeAchi Libcodesk. We respect your privacy and are committed to protecting your personal data in compliance with the rules set forth by the USA (CCPA/CPRA), GDPR, and India's Digital Personal Data Protection (DPDP) Act. This Privacy Policy explains how we collect, use, and safeguard your information when you register as a tenant on our platform.

2. Data We Collect

We collect information necessary to provide and improve our library management services, including:

  • Account Information: Name, email address, organization name, and authentication provider details (Google, Microsoft).
  • Tenant Data: Subdomain preferences, library logo, and configuration settings.
  • Usage Data: Log data, IP addresses, browser types, and interaction metrics.
  • Payment Metadata: Transaction IDs and subscription status (We do not store credit card details; these are handled by our secure processors).

3. How We Use Your Data

Your data is used to:

  • Authenticate users and provide secure access to library modules.
  • Provision and manage your library's cloud infrastructure and subdomains.
  • Process payments and manage regional subscription gateways (Razorpay, Stripe, PayPal).
  • Provide customer support and technical assistance.

4. Data Processing & Third Parties

We share data only with essential third-party service providers to facilitate our services:

  • Payment Gateways: Stripe, Razorpay, and PayPal for secure transaction processing.
  • Cloud Infrastructure: Secure hosting providers (AWS/R2) for database and asset storage.
  • Authentication: Google and Microsoft for OAuth services.

5. Desktop Software & Offline Mode

When you use CodeAchi Libcodesk desktop software, your library database and operational records may be stored locally on your device, especially in offline mode. We do not access local offline data unless you choose to connect to our online license, support, backup, or synchronization services.

During registration or license validation, the software may send limited account and device metadata such as name, email, phone number, country, device identifier, product version, and license status. This helps us verify lawful use, prevent misuse, and provide support.

6. Global Data Protection Compliance

USA: California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you are entitled to the following rights under USA data protection standards:

  • Right to Know: You can request disclosure of which personal information we collect and share.
  • Right to Opt-Out: We do not sell your personal information. You have the right to request that we do not share your data for cross-contextual behavioral advertising.
  • Right to Correct: You have the right to request correction of inaccurate personal information.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Europe: General Data Protection Regulation (GDPR)

In compliance with GDPR, users in the European Union have the following rights:

  • Access: The right to view the personal data we hold about you.
  • Rectification: The right to request correction of inaccurate data.
  • Erasure: The right to be forgotten, subject to legal obligations.
  • Objection: The right to object to data processing for marketing or research.

India: Digital Personal Data Protection (DPDP) Act

In compliance with the DPDP Act of 2023, Indian users have the following additional protections:

  • Lawful Consent: We collect and process data only with your explicit consent for specific purposes.
  • Right to Withdraw: You may withdraw your consent at any time; however, this may limit your access to our cloud services.
  • Erasure: You can request erasure of personal data that is no longer necessary for the original purpose.
  • Grievance Redressal: We have established a dedicated mechanism to resolve any data-related concerns.

7. Your Rights & Withdrawal of Consent

Regardless of your location, you have the right to access, correct, or delete your personal data. You may also withdraw your consent for future data processing at any time by contacting us.

For any privacy-related inquiries, please contact us at [email protected].